 Ask-A-LibrarianThe Reference Desk is staffed during much of the day, and no matter how busy we look, we are never too busy to help YOU. That is what we are here to do! See the library department schedule for detailed hours. But even when we're apart we can still help you... You can call us by phone at (318) 342-1071 when a librarian is at the desk. You can contact us at any time by email. The more specific you are, the better. You can also consult our Frequently Asked Questions: This is a list of questions that people ask us often. Perhaps your answer is there. Tip: in most web browsers, pressing "Ctrl+F" will let you search the page (for Mac OS, it's usually "Command-F"). This will help you find things very fast.  What
is Information Literacy?Information literacy is the ability to “recognize when information is needed and have the ability to locate, evaluate, and use effectively the needed information," according to the American Library Association's Presidential Committee on Information Literacy (which was published in 1989, so this has been a issue for a long time). That means that someone can find accurate information and knows what to do with it. This of course involves technology, but it's more than that-- it's about what you use and how. These skills are unbelievably essential, and it a librarian's duty to help people learn them.  Library
Instruction
ProgramSince Information Literacy is so important, The University Library offers a range of instructional opportunities designed to help students and faculty improve their skills for accessing, evaluating, and using information critically. Your subject librarian, or liaison, has expertise in the resources of your discipline and is able to tailor instruction to specific course needs. You can contact your librarian to discuss your course instruction needs or any questions you may have about the ULM Library. They would love to hear from you! The
goals of the ULM Library
Instruction Program are to:
ULM
Library Instruction Program's
Mission is:
We seek to develop the information and computer skills of students, faculty and staff at the University of Louisiana at Monroe. To this end, we wish to teach users how to independently seek, locate, retrieve, evaluate and use information effectively and ethically. The Instruction Program is developed for identified learning needs and through collaboration with teaching faculty and staff. We provide instruction in a variety of ways: individuals, groups, course-specific, web-based, and open workshops. The Information Literacy Competency Standards for Higher Education from the Association of College and Research Libraries provide the framework for the program. The Instruction Program of the ULM Library supports the missions of the University of Louisiana at Monroe, the University Library, and the Louisiana Board of Regents Statewide General Education Requirements.  University
Library
Reference Department FacultyWho are we? Where are we? Who is your subject librarian? Dinah H. Williams Coordinator of Public Services (Education & Human Development) Email: dhwilliams@ulm.edu Office: Library 108 Phone: 318-342-1069 Fax: 318-342-1075 URL: http://ulm.edu/~dhwilliams/ Dinah received the B.A., M.Ed., and Ed.S. from Northeast Louisiana University, Monroe and the M.L.S. from Indiana University, Bloomington. She serves as Coordinator of Public Services and subject librarian for Curriculum & Instruction, Educational Leadership & Counseling, Kinesiology, Marriage & Family Therapy, and Psychology. Carita Alexander Reference Librarian (Health Sciences) Email: calexander@ulm.edu Office: Library 107A Phone: 318-342-3042 Fax: 318-342-1075 Carita received the B.S. from the University of Central Arkansas, Conway and the M.L.I.S. from Clark Atlanta University, Atlanta. Carita serves as subject librarian for Health Sciences, Communicative Disorders, Dental Hygiene, Nursing, Occupational Therapy, Pharmacy, Radiologic Technology and Toxicology. Karen Cook Reference Librarian (Government Documents) Office: Library 107A Email: kcook@ulm.edu Phone: 318-342-3043 Fax: 318-342-1075 URL: http://ulm.edu/~kcook/ Karen holds the B.A. from the University of Colorado, Boulder; the M.L.S. from Indiana University, Bloomington; a J.D. from the School of Law (University of Texas at Austin); and a Ph.D. in Library Science from the University of Alabama, Tuscaloosa. She serves as Government Documents Librarian and is the subject specialist for Criminal Justice, History and Political Science. Megan Lowe Reference Librarian (Arts & Humanities) Email: lowe@ulm.edu Office: Library 107A Phone: 318.342-3041 Fax: 318-342-1075 URL: http://ulm.edu/~lowe/ Megan received the B.A. from Mississippi College, Clinton and the M.L.I.S. from the University of Southern Mississippi, Hattiesburg. Megan is the subject librarian for Art, Communication, Dance, English, Mass Communications, Music and Theatre. Karen Niemla Reference Librarian (Business & Social Sciences) Office: Library 107A Email: Niemla@ulm.edu Phone: 318-342-3045 Fax: 318-342-1075 URL: http://ulm.edu/~niemla/ Karen holds the B.A. from Penn State Erie (The Behrend College), Erie and the M.L.I.S. from the University of Pittsburgh. Karen is the subject librarian and contact for Business, Accounting, Agribusiness, Computer & Information Systems, Computer Science, Economics, Entrepreneurship, Finance, General Business, Insurance, Management, Gerontology, Sociology and Social Work. Maren Williams Reference Librarian (Sciences) Office: Library 107A Email: mawilliams@ulm.edu Phone: 318-342-1065 Fax: 318-342-1075 URL: http://ulm.edu/~mawilliams/ Maren holds a B.A. from Augustana College, Sioux Falls, South Dakota; the M.A. from Bowling Green State University, Bowling Green, Ohio; and the M.S.L.I.S. from the University of Illinois, Urbana-Champaign, Illinois. Maren serves as subject librarian for Agriculture, Atmospheric Sciences, Aviation, Biology, Chemistry, Construction, Family & Consumer Sciences, Foreign Languages, Geosciences, Mathematics and Physics. 
Services to Users
with
Special Needs The goal of the ULM Library is to support the programs of the University and to fulfill the research needs of our students, faculty and staff. Integral to this mission is the provision of services to users with special needs. Services to users with special needs will encourage independent use of the library to the fullest extent possible. Always notify the Reference Librarian when special assistance is needed. Students with either temporary or permanent physical disabilities or learning disabilities may contact the ULM Counseling Center (318-342-5220) for counseling, advocacy, and registration assistance. The services received are dependent on the student’s needs and the recommendations stated in their documentation. Building
Accommodations:
Automatic door opener at from entrance (on column nearest right entry doors) Automatic door opener at entrance to elevator lobby Security gate in lobby accommodates wheelchairs All service counters are accessible to wheelchair users Wheelchair-level water fountains on all floors Braille numbering on elevator buttons Many study tables are designed for wheelchair use Computer workstations accommodate wheelchairs Available Equipment/Resources: 1st floor – 1 IBM 300 GL PC with Internet access. This unit is password-protected. PLEASE ASK THE REFERENCE LIBRARIAN FOR THE PASSWORD. 3rd floor (Computer Lab) --1 special needs/vision impaired Dell 2400 PC running these Assistive Technologies: JAWS 6.10, MAGic 9.3, OpenBook 7.0, and TextBridge Pro 9.0. Attached is a Visioneer 9650 Scanner w/ autofeeder. Aside the system is a Video Magnifier with accompanying monitor. For help when you are away from campus, email us, view the Library FAQ, or phone us as 318-342-1071. Service Accommodations Wherever possible, the library will attempt to provide necessary assistance to the fullest extent possible. Service accommodations during primary service hours include helping users retrieve, copy, check out, and renew library materials (the Circulation Desk can help with these), and given the availability of staff and resources, we can help with using resources or equipment the user needs.  Accessing
Library
Resources from Off-CampusYou must be a currently-registered ULM or Louisiana Delta Community College student, faculty, staff, or other affiliate of the university. Your computer must be able to connect to the internet and run a fairly current browser like Firefox or Internet Explorer. Many library resources will also require the free Adobe Acrobat Reader. Many computers already have it, but newer versions may be needed. From the ULM Library website, click on the database you want. Typically, you'll be asked for an ID number and a Personal Identification Number at a page like this:  Your ID is your Campus-Wide ID (CWID). Your PIN is your four-digit birth month and year (mmyy). For E-Books, you must first create a Netlibrary Account while you are at the library. After the account is created, you may access ebooks from off-campus. To create a Netlibrary account, go to www.netlibrary.com and click on ‘create a free account’ in the top right corner of the screen.  Then follow the instructions.  Don't forget your password! Reporting
Problems
If you are having problems accessing library resources from an off-campus location, you may contact the reference librarians, or: Mike Magee 318-342-3048 magee@ulm.edu Susan Allen 318-342-1064 allen@ulm.edu Library | The University of Louisiana at
Monroe | 4100 Northeast Drive, Monroe LA | 71209
Collection Policy | ULM Homepage |