ULM Alumni

2012 Alumni Directory - FAQs

Alumni DirectoryTo update your information contact Harris Connect at 1-866-230-9488.

  1. What is the ULM Alumni Today publication?
  2. Why are you publishing an alumni book?
  3. How do I ensure that I am included in the ULM Alumni Today publication?
  4. Why is Harris Connect now asking me to phone them directly?
  5. Who is Harris Connect?
  6. Does Harris Connect use or sell our information for any other purposes?
  7. How is ULM protecting the privacy of my personal information?
  8. How will any new information I provide be used by ULM?
  9. What information will be listed in the ULM Alumni Today publication?
  10. What if I don't want to be listed in the book?
  11. What if I don't want certain pieces of information listed?
  12. What type of photo and/or essay can I include in the publication?
  13. How do I upload a photo and/or essay?
  14. If I submit a photo and/or essay, will it automatically be included in the publication?
  15. Do I have to submit a photo and/or essay?
  16. Who will be able to purchase a copy of this book?
  17. How can I order my copy of the ULM Alumni Today publication?
  18. How much will it cost to purchase ULM Alumni Today?
  19. What forms of payment will be accepted for the purchase of a directory?
  20. Will ULM Alumni Today be available electronically?
  21. If my name is listed in the book, am I obligated to purchase a copy?
  22. Why is Harris Connect offering me a magazine subscription?

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Q1. What is the ULM Alumni Today publication?
The ULM Alumni Today 2012 is our new alumni publication, the first publication ever to feature directory listings along with photos and essays submitted by alumni. Scheduled for release in late April 2012, ULM Alumni Today 2012 will be the most up-to-date and complete reference of graduates who elect to participate in the project. This comprehensive volume will include current name and academic information, as well as business, professional, residential and family information for consenting alumni.

The new edition will also list alumni by geographic location with a career category for networking purposes. This new edition also includes photos uploaded by alumni in a "Through the Years" section and a "What's Been Happening" essay by alumni who opt to include biographical information. This book will enable alumni to find and keep in touch with old friends and classmates. And, if you elect to list your name and biographical information, it will be easy for them to get in touch with you.

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Q2. Why are you publishing an alumni book?
In addition to providing ULM alumni with a wonderful networking tool, this publication will also serve as a lasting monument to the breadth of accomplishments of ULM alumni around the globe. It will become a valuable record of ULM history. The project will also assist ULM in its efforts to gather and maintain the most accurate and up-to-date alumni records possible. We have historically published an alumni book about every five years — the last edition was published in 2008 — and a number of alumni have inquired about when we plan to publish an updated edition. That time is now.

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Q3. How do I ensure that I am included in the ULM Alumni Today 2012 publication?
You can ensure you are included in the publication by phoning Harris Connect directly in response to a postcard request sent by mail or email. Even if you have not received a postcard, you can call Harris Connect at 1-866-230-9488. In order to be included, you must respond no later than January 30, 2012.

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Q4. Why is Harris Connect asking me to phone them directly?
Starting October 31, 2011, our partner in this project, Harris Connect, will be delivering mail and email postcards to alumni asking you to call their toll-free number: 1-866-230-9488. Your call will help to ensure that your listing is accurate and up-to-date and that your preferences have been properly recorded. Harris will also let you know how you can reserve your copy of the alumni directory, should you wish to do so.

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Q5. Who is Harris Connect?
The verification of alumni data and the publication of a book of this magnitude is a major undertaking. As such, ULM has decided to continue our long-standing relationship with Harris Connect, headquartered in Chesapeake, Virginia, to help produce our new directory. Harris has an excellent reputation to go along with the expertise to manage this project, having produced more than 4,000 directories for a variety of universities, colleges, high schools and membership associations all over the United States and Canada.

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Q6. Does Harris Connect use or sell our information for any other purposes?
No. Harris Connect understands the importance of maintaining the confidentiality of our database. For more than 40 years, Harris has successfully protected the security of literally thousands of databases from universities and colleges throughout the United States and Canada, and they remain steadfast in their commitment to protect the integrity of our data at all times.

Harris Connect's privacy policy is available at www.alumniconnections.com/olq/privacy.html.

In addition, ULM has entered into a confidentiality agreement with Harris Connect that restricts Harris' use of any personal alumni information either (i) provided to Harris by ULM, or (ii) obtained by Harris during the data verification phase of this project. Harris may only use this information for the purpose of fulfilling the ULM Alumni Today project.

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Q7. How is ULM protecting the privacy of my personal information?
ULM and the Division of University Advancement are committed to protecting the privacy of members of our community. We follow the Family Educational Rights and Privacy Act (FERPA) regulations as outlined and defined in section 99.3. This states:

Directory information means information contained in an education record of a student that would not generally be considered harmful or an invasion of privacy if disclosed.

(a) Directory information includes, but is not limited to, the student's name; address; telephone listing; electronic mail address; photograph; date and place of birth; major field of study; grade level; enrollment status (e.g. , undergraduate or graduate, full-time or part-time); dates of attendance; participation in officially recognized activities and sports; weight and height of members of athletic teams; degrees, honors and awards received; and the most recent educational agency or institution attended.

(b) Directory information does not include a student's: (1) Social security number; or (2) Student identification (ID) number, except as provided in paragraph (c) of this section.

(c) Directory information includes a student ID number, user ID, or other unique personal identifier used by the student for purposes of accessing or communicating in electronic systems, but only if the identifier cannot be used to gain access to education records except when used in conjunction with one or more factors that authenticate the user's identity, such as a personal identification number (PIN), password, or other factor known or possessed only by the authorized user. (Authority: 20 U.S.C. 1232g[a][5][A]).

If you have any questions about this project, or any of our alumni projects, please contact ULM Alumni Association at the Anna Gray Noe Alumni Center, 4400 Bon Aire Drive, Monroe, LA 71203; by email at girod@ulm.edu or by phone at 1-866-WARHAWK (866-927-4295).

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Q8. How will any new information I provide be used by ULM?
The personal information will be used for the publication of ULM Alumni Today 2012 to keep you up to date on campus happenings; for fundraising purposes and other university advancement activities; and to facilitate answering any university-related questions you may have.

If you have any questions or concerns about the information collected or how it will be used, please contact ULM Alumni Association at the Anna Gray Noe Alumni Center, 4400 Bon Aire Drive, Monroe, LA 71203; by email at girod@ulm.edu or by phone at 1-866-WARHAWK (866-927-4295).

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Q9. What information will be listed in the ULM Alumni Today publication?
ULM Alumni Today will be a high-quality publication with full-color photography on the cover and inside. The book will be made up of five sections:

(i) An update on ULM and the variety of ways alumni can continue to remain connected to their alma mater and to one another.

(ii) Through the Years - a compilation of select photos submitted by ULM alumni during this project.

(iii) The Class Year/Biographical section - an alphabetical listing of alumni by class year, including name, degree, contact information, and personal messages provided by alumni.

(iv) The Geographical section - an alphabetical listing of alumni with primary class year under state and city headings, or under country headings.

(v) The Alphabetical Index - a listing of all alumni (living and deceased) who ever graduated from ULM. Information listed is limited to name, degree and class year (considered public information). No contact details are included in this section.

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Q11. What if I don't want to be listed in the book?
What if I don't want certain pieces of information listed? If there is information you would not like to share in the book, you have several options available:

(i) You can choose to be excluded from the Class Year/Biographical/Geographical sections of the book while still appearing in the Alphabetical Index (see previous question for a description of these sections);

(ii) You can choose to appear in both sections while identifying specific information that you do not wish to include in the publication (e.g., phone number, email address); or

(iii) You can opt out of the publication altogether. You can make your preferences known a couple of ways:

(1.) Between now and January 30, 2012, you can call Harris Connect directly at 1-866-230-9488 and communicate your requirements to a Harris representative. They will honor your specific request to exclude all or parts of your biographical data from the publication.

(2.) You can contact ULM to inform us of your preferences at 1-866-WARHAWK (866-927-4295) or email Devin Girod at girod@ulm.edu.

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Q12. What type of photo and/or essay can I include in the publication?
Alumni have the OPTION of adding information to two sections of the alumni directory:

1) Through the Years - This section allows alumni to upload a photo to include in the publication.

2) Class Year/Biographical Section - This section allows alumni to upload a "What's Been Happening" personal essay of up to 300 words or 1600 characters.

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Q13. How do I upload a photo and/or essay?
After you have called or been contacted by a Harris Connect representative, you will receive an email containing a specific link along with a personal user id and password. Visit the link and upload your personalized information to have it included in the "Through the Years" and "Class Year/Biographical" sections of the alumni directory. If you would rather mail in a photo and/or essay, please notify your Harris Connect representative.

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Q14. If I submit a photo and/or essay, will it automatically be included in the publication?
Harris Connect and/or ULM reserve the right to edit information you have provided, and we cannot guarantee that the material you have submitted will be used.

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Q15. Do I have to submit a photo and/or essay?
No, adding a photo and/or essay is optional. By updating your information with Harris Connect, you are not obligated to upload a photo or essay.

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Q16. Who will be able to purchase a copy of this book?
The opportunity to purchase a copy of ULM Alumni Today 2012 will be limited solely to ULM alumni.

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Q17. How can I order my copy of the ULM Alumni Today 2012 publication?
ULM Alumni Today 2012 will be available to purchase on a pre-publication basis only. Orders will be taken until January 30, 2012, at which time the directory will go into production.

If you are interested in reserving a copy of the publication for yourself, you can only do so by calling Harris Connect directly, as follows: North American residents can call 1-866-230-9488. Operators are available Monday to Friday from 8:00 am to 11:00 pm, Saturday from 8:00 am to 5:00 pm. EST.

Alumni residing outside North America can call USA Country Code (1) 757-965-8092. Operators are available Monday to Friday from 10:00 am to 5:00 pm EST.

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Q18. How much will it cost to purchase ULM Alumni Today 2012?
Several different directory packages are available for purchase:

  • $99.99 Hardcover (plus $12.95 shipping and handling)
  • $79.99 Softcover (plus $12.95 shipping and handling)
  • $99.99 CD-ROM only (plus $10.95 shipping and handling)
  • $99.99 Softcover/CD-ROM combo (plus $18.95 shipping and handling)
  • $109.99 Hardcover/CD-ROM combo (plus $18.95 shipping and handling)
  • $24.99 Reunion Years CD-ROM - Two years before and two years after your class year (plus $8.95 shipping and handling)

All prices are in US dollars. Payment installment options are available. These packages can be reserved until January 30, 2012 only, so please call Harris Connect at 1-800-877-6554 to reserve your copy today.

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Q19. What forms of payment will be accepted for the purchase of a directory?
The directory may be paid for by major credit card or check. Payment(s) may be made by credit card at the time of order or by check upon receipt of the invoice(s). We also offer installment payment plans, allowing you to pay a portion now and the rest later. Alternate CDs (e.g. Reunion CD) must be paid for in full by credit card.

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Q20. What if I decide I want to cancel the order I have placed?
Orders for the directory may be canceled by simply writing the word "Cancel" on the invoice and returning it to Harris Connect or by calling the Harris Connect Customer Service Department at 1-800-877-6554. Be sure to provide the account number when calling.

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Q21. Will ULM Alumni Today 2012 be available electronically?
Yes, a CD-ROM version of the publication will be available in addition to the printed version.

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Q22. If my name is listed in the book, am I obligated to purchase a copy?
No, there is NO OBLIGATION to purchase a copy.

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Q23. Why is Harris Connect offering me a magazine subscription?
As Harris Connect's costs for extensive biographical research and publishing continue to rise, it has become more and more difficult to cover their expenses solely through the sale of the directory. Harris is pleased to offer the chance to select up to three of their favorite magazines for three months free through Magazine Direct. There is NO OBLIGATION and it is our way of saying "thank you" for participating in the ULM Alumni Today 2012 directory program.

On average, the magazines are discounted 40-60%. Prior to billing, you will be mailed an order confirmation postcard advising you of the upcoming charge and giving you the chance to cancel your subscriptions and avoid a charge of any kind. Of course, the magazines they have received to date are theirs to keep. Satisfaction is 100% guaranteed and a full money-back refund can be requested at any time during the 45 days after you have been charged.

Because Magazine Direct will never keep your money for a product or service you have not received, even after the 45 days, you can call and receive a prorated refund for the life of the subscription. If you need to contact Magazine Direct, call their toll-free number at 1-800-607-9869.

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