Important Information and Frequently-Asked Questions
ARROW is a secure site. Please remember not to use the "Back" button when navigating in ARROW. CLICK ONLY ONCE on a category or selection. Double-clicking may cause your session to expire, meaning you will have to log in again. For security reasons, the system has a built-in time limit for both the total length of your session and for idle time. If your session expires before you have completed your transactions, simply log in again. Always remember to log out, since you do not want someone else altering your schedule.
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How do I register online for classes?
Online registration and add/drop of classes (i.e., schedule adjustment) on ARROW is available to all admitted students who have no HOLDS on their records.
STEP 1: BE ADVISED AND BE CERTAIN YOUR ACADEMIC ADVISOR OR DEPARTMENT HEAD REMOVES YOUR ADVISING FLAG. You must meet with your academic advisor before your advising flag can be removed and you can register. If your academic advisor or department head does not remove the flag, you will NOT be able to register on ARROW.
NOTE: If any of your classes require a special permission signature, a seat added, or a prerequisite waived, you must get an ADD/DROP/OVERLOAD FORM from your academic dean. You must take the signed form to the Registrar's Office (ADMIN 1-109).
STEP 2: LOG IN TO ARROW AT arrow.ulm.edu. Click on "LOG IN to Student Services." In ARROW, your Student ID is either your Social Security Number or the secure Campus-Wide Identification (CWID) number that has been assigned. Your Personal Identification Number (PIN) is your four-digit birth month and year (mmyy). Although not required, once you have logged in we recommend that you personalize your PIN. You can do so through ARROW by selecting "LOG IN to Student Services," scrolling down the "Student Services" page, and selecting "Change PIN" from the "Personal Information" menu.
STEP 3: CHECK AND CLEAR ALL HOLDS. While on the ARROW homepage, click on "Log into Student Services"; enter your student ID and PIN and click on "Login." When the "Student Services" page appears, click on the "Holds" link found under the "Student Records" menu. All registration holds and official transcript holds information will display on this screen, including the names of the offices you will need to contact to clear these holds before you can register online.
NOTE: Any holds added during a registration period will block any future registration activity (e.g., add or drop of classes).
STEP 4: ENTER YOUR SCHEDULE AND PRINT STUDENT COPY
a. Beginning on your designated registration day, log on to arrow.ulm.edu by clicking on "LOG IN to Student Services." Enter your student number and PIN and click on "Login." Once on the "Student Services" page, click on "Registration & Schedule." Next, click on "Registration Status" to ensure that your holds have been cleared and that you can enter your schedule. If you have registration holds, you must clear them before you will be allowed to register.
b. Using the menu at the bottom of the page, click on "Course Sections" to search for the courses you want. WRITE DOWN THE FIVE-DIGIT CALL NUMBERS. From the same menu at the bottom of the page, click on "Drop/Add Classes," select the correct term, and enter your call numbers. Click on the "Submit" button at the bottom of the page.
If you would like to view the current course listings (PDF file) without using the search function, please see below. Be sure to write down the five-digit call numbers of the courses you want.
See the Schedule of Classes to Download the PDF file(s).
NOTE: If any of your classes require a special permission signature, a seat added, or a prerequisite waived, you must get an ADD/DROP/OVERLOAD FORM from your academic department. You must take the signed form to the Registrar's Office (ADMIN 1-109).
c. Classes successfully entered into the system will appear in the "Currently Registered Classes" table on the "Drop/Add" page. If you adjust your schedule (add/drop) after you register, remember to click "Submit" to add/drop. When you are finished, click on "Detailed Schedule" in the menu at the bottom of the page to view/print your schedule.
If you wish to print your schedule, be sure to change the page orientation to landscape in the print dialogue box before printing.
STEP 5: PRINT FEE STATEMENT AND COMPLETE FEE PAYMENT PROCESS. After you have entered your schedule, click on "Account Summary/Credit Card Payment." Follow the instructions provided. Failure to complete the fee payment process by the payment deadline will result in your classes being dropped.
To view payment deadline(s) see the Schedule of Classes.
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How do I add/drop (adjust my schedule) online?
To add/drop (adjust your schedule) after you have registered for classes, use the procedures given in Steps 4 and 5 of "How do I register online for classes?"
Online add/drop (schedule adjustment) is available to all admitted students up to and including the last day to add a class for the current term. After the last day to add, you will continue to use ARROW to drop classes until the last day to drop. Check the current printed or online Schedule of Classes for these dates.
NOTE: The "Conditional Drop/Add" function is not available after the last day to add a class in any term. The "Conditional Drop/Add" option allows you to drop a particular class and add another in its place only if the class you want to add is available. In other words, if the class you want to add is not available, you will not be dropped from your existing class.
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How do I view my schedule online?
Go to arrow.ulm.edu.
Follow the login process described in Step 2 of "How do I register online for classes?"
Click on "Registration & Schedule."
Select "Detailed Schedule" from the menu.
Choose the correct term from the pull-down menu and click "Select."
If you wish to print your schedule, be sure to change the page orientation to landscape in the print dialogue box before printing.
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How do I view my account summary and complete the fee payment process online?
Instructions for viewing your account summary and completing the fee payment process online are found in Step 5 of "How do I register online for classes?"
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How do I view my grades on ARROW?
Grades are usually posted online by the end of the fourth working day after grades are due in the Registrar's Office (not the fourth day after final exams).
Go to arrow.ulm.edu.
Follow the login process described in Step 2 of "How do I register online for classes?"
Click on "Grades" under the "Student Records" menu.
Choose the term from the pull-down menu and click on "Select."
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How do I view my unofficial ULM transcript or my transfer credit from another institution?
Go to arrow.ulm.edu.
Follow the login process described in Step 2 of "How do I register online for classes?"
Click on "Unofficial Transcript" or "Transfer Credit."
NOTE: You may not access your unofficial ULM transcript online during grading (i.e., from the time grades are due in the Registrar's Office until grades are posted online at the end of the fourth working day).
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How do I change my PIN?
You may change your PIN from your four-digit birth month and year (i.e., mmyy) to a four-digit number of your choice. The University strongly suggests that you change your PIN to a number only you know and will easily remember. For your own privacy and protection, do not give your PIN to anyone.
Go to arrow.ulm.edu.
Follow the login process described in Step 2 of "How do I register online for classes?"
Scroll down to the "Personal Information" menu. Click on "Change PIN."
If you lose your PIN, you must contact the Registrar's Office at 318.342.5262.
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How do I view holds on my record?
Go to arrow.ulm.edu.
Follow the login process described in Step 2 of "How do I register online for classes?"
Click on "Holds" under the "Student Records" menu.
Instructions and contacts for clearing holds are indicated on your "Holds" screen. Only the offices responsible for placing the holds can clear (remove) them from your record.
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How do I change my mailing or e-mail address or add
new ones?
Go to arrow.ulm.edu.
Follow the login process described in Step 2 of "How do I register online for classes?" Scroll down to the "Personal Information" menu.
Click on "Addresses."
In addition to changing your own addresses, please note that you may change your next-of-kin and emergency-contact addresses.
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