Computing Center Reorganization
The Computing Center has undergone an organizational change with the aim of consolidating personnel and providing enhanced service. There are now 5 areas in the Computing Center – Administrative Systems, Enterprise Systems, Technology Support, Telecommunications, and Web Development.
- Administrative Systems is managed by Donnie Lynn. This area is comprised of the former CICSPLUS/Banner Programmers and the Database group. Some of the Programmers are now housed in the key functional areas to better improve the support and response for Banner.
- Enterprise Systems is managed by Craig White. This area is responsible for supporting all servers, data storage, and network security provisions utilized by the University.
- Technology Support will be managed by Anthony Bartley and Danny Hutton. This area is comprised of the former Technical Services, LMS/Training, IT Support, Computer Labs and SmartClassrooms. By combining these areas, the University should see an vast improvement in response time to the average technical request.
- Telecommunications is comprised of Data Networking, Phone Operations, and the Switchboard Office.
- Web Development is managed by Brian Taylor. This area manages the University web presence, customized web applications, mobile development and web graphic designs.
The Computing Center is currently consolidating its operations to the first floor of Walker Hall. Our Web Development group recently relocated to the Walker 1-5 suite; the Computing Center Administrative office is being relocated to the Walker 1-106 suite (formerly the HR suite); over the next few weeks we will undergo a few more minor renovations in our former 1st floor offices/work-areas which will allow Technical Services and the CallCenter to move from across campus and function in a consolidated effort with the majority of the Computing Center staff. This relocation will allow the Computing Center to better meet the needs of the university.
With the ongoing consolidation changes, customers should realize a quicker response to all types of technology requests. And in light of the foreseeable budget enhancements, the Computing Center will continue to help the Campus determine new and unique technology methods to assist in other economic shortfalls. Planning for upcoming website management enhancements, support request tools and additional levels of user authentication are just a few points for technology enhancements on the horizon.
If you would like to have any discussions for technology needs or about the reorganization changes, please contact Chance Eppinette in the Computing Center Administrative Office for a scheduled appointment.
We are all excited about these changes and appreciate the Physical Plant for working with us to make this effort happen.