TRAVEL ANNOUNCEMENTS

August 11, 2009
The updates for state travel regulations for 2009-2010 are now available on line at: http://doa.louisiana.gov/osp/travel/travelpolicy/travelguide09-10.doc

Please be advised on July 1, 2009 the new state travel regulations became effective. The current travel expense form is still correct due to the fact the mileage reimbursement rate remained the same, .52 cents per mile. Also, please remember the travel check writing deadlines in A/P: the paperwork with all the proper signatures must be in the Controller's Office by the end of the business day on Friday to receive a check the following Thursday. Do not forget all out-of-state travel and in-state conferences require a prior travel authorization form. Remember, if you plan on driving on University business in your personal vehicle and want to be reimbursed for mileage, you will need to take the Drivers Safety Course.

There are some changes in lodging and meal rates. For details, please review the state travel web site and if you still have questions, please contact Mary East at 5112, Deneen Wisecarver at 5142 or me at 5100.

Thank you. [per Diane Singletary]

June 15, 2009
Effective June 23: CWT to begin requesting Secure Flight passenger data with airline reservations (.PDF)

March 2, 2009
To:                   ULM Employees
From:               Carlson Wagonlit
Subject:           Action required: Secure Flight impact to travelers 

Action required: To avoid potential disruption to travel, be sure to review the information below and take action where necessary.

• Full name (as shown on the government-issued identification the traveler plans to use at the airport)
• Date of birth
• Gender

Implementation timeline:

• Phase one, scheduled for early 2009, will apply to aircraft operators whose flights operate within the United States. The travel industry is proposing to provide the data required for phase one by May 1, 2009.
• Phase two, targeted for late 2009, will apply to flights into, out of, and over the United States.

Impact to travelers:

• Provide required information—When making a travel reservation, travelers will need to provide these required data elements: full name, date of birth, gender. If a traveler has a redress number issued by the Traveler Redress Inquiry Program (DHS TRIP), this should be provided as well to limit watch list misidentification issues.
• Keep traveler profile up to date—The easiest way to ensure the required data elements are included in the travel reservation is to make sure the data is included in the traveler profile, and that all the information is accurate and complete.

Action items:

1. Ensure that the name listed in your traveler profile exactly matches the name on the government-issued identification you plan to use at the airport

2. Ensure that your date of birth is listed within your profile

3. (If available in the profile tool) Populate the gender data element

4. Frequent flyers – Make sure that the name on your frequent flyer account matches the name on your ticket and the government-issued identification you plan to use at the airport. The process for making a change to frequent flyer accounts varies by airline. CWT recommends contacting the airline directly to make the change, as shown below:

• Air Canada (Aeroplan) – Send a copy of the passport or official identification to Aeroplan as outlined on their Web site.
• American Airlines (AAdvantage) – Contact AAdvantage by email or fax, as outlined on their Web site.
• Continental Airlines (OnePass) – Name changes must be submitted in writing to the OnePass Service Center. See Continental’s Web site for additional details.
• Delta Air Lines (SkyMiles) – Name changes can be completed online, or via phone, fax, or email as outlined on the Delta Web site.
• Northwest Airlines (WorldPerks) – To change the name on your WorldPerks account, contact the WorldPerks Service Center directly at 1-800-447-3757.
• Southwest Airlines (Rapid Rewards) – Name change requests cannot be made online. Name change requests may be submitted in writing to Rapid Rewards, P.O. Box 36657, Dallas, Texas 75235. The written request must contain your signature and account number. Additional information can be found on the Southwest Web site.
• United Airlines (Mileage Plus) – Depending on the type of name change, requests can be submitted via email or postal mail. Additional information can be found on the United Web site, and questions can be directed to the Mileage Plus Service center at (800) 421-4655, or (605) 399-2411.
• US Airways (Dividend Miles) – Members can change their name by calling, emailing, faxing or mailing the current name and address on the account, information on recent or last activity and new name to be listed on the account to the Dividend Miles Service Center. In some cases, legal documentation may be required. Additional information can be found on the US Airways Web site.
• WestJet (AIR MILES) – Changes to last name can be completed on the AIR MILES Web site or by calling (888) 247-6453. Changes to first name may require additional documentation to be faxed or mailed. Travelers can call the number above for additional information.

For other airline frequent-flyer programs not listed here, please refer to the carrier's Web site or contact the airline directly for additional information.

If you have any specific questions at this time, please direct them to me, and I will work with CWT as necessary to ensure we have all of the information we need about this upcoming change.

Thank you. [per Diane Singletary]

January 7, 2009
Subject: Airline non-refundable ticket policies and checked baggage fees

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