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College of Health & Pharmaceutical Sciences
School of Pharmacy

ULM School of Pharmacy
Competency Statements/Educational Outcomes

2.  Communicate Effectively.

A.  Counsel and educate patients regarding medication use, disease-state management, and health maintenance. (6)

i.    Assess the patient's level of literacy and health literacy.

a.  Assess patients for physical/mental impairment impacting verbal and written communication processes.

b.  Assess medical, disease-state knowledge, health knowledge, attitudes, and beliefs.

ii.   Identify educational needs relative to pharmaceutical care.

iii.  Identify educational resources available and select the best method to provide counseling/education.

iv.  Provide information that empowers patients to effectively manage their medication-related health care.

B.  Develop population-based patient education programs. (7)

i.    Develop disease state education programs.

ii.   Identify educational needs relative to pharmaceutical care that exist among populations.

iii.  Identify the most appropriate means to reach these populations.

iv.  Define the audience.

v.   Evaluate the effectiveness of the program.

C.  Collaborate with other health professionals using appropriate effective communication in both written and oral forms. (8)

i.    Demonstrate fluency in medical terminology.

ii.   Demonstrate appropriate written, verbal and non-verbal communication skills.

iii.  Demonstrate appropriate listening skills.

iv.  Communicate in a professional manner.

v.   Present and defend pharmacotherapy recommendations.

D.  Read, write, speak, listen, and use data, media, and computers to send and respond effectively to communications for varied audiences and purposes. (9)

i.    Construct appropriate and professional presentations to support communication.

a.  Demonstrate proficiency in appropriate computer software.

b.  Prepare appropriate and relevant graphical support from available data.

c.  Use acceptable reference styles.

d.  Demonstrate appropriate written, verbal, and non-verbal skills.

e.  Present and defend ideas in a logical and effective order.

f.  Demonstrate ethical use in the procurement, derivation, use, and reporting of data.

ii.   Use appropriate and professional communication skills.

iii.  Demonstrate appropriate listening skills.


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