How To Check Your SPAM Filter
Are you expecting emails that you are not receiving???
Many times when you are not receiving expected emails, they are awaiting your approval
to be released from your Barracuda Spam Firewall.
Below you will find instruction on how to login to your Spam folder, check and release
messages that are quarantined, and how to “whitelist” senders so their email will
stop going to your quarantine folder.
Please see below for specific instructions and if you have any questions, please call the help desk @ (318) 342-3333, on Campus
Dial #3333.
Let’s Get Started by logging into your ULM Portal!
https://my.ulm.edu/
Step 1) Login To MY.ULM.EDU
Step 2) Click The Campus Systems Tab.
Step 3) Click the SPAM Firewall Icon.
Step 4) Deliver, Whitelist, or Delete Emails.
a) Deliver – This will deliver the selected email to your inbox. But future
emails from this sender will continue to go to your quarantine.
b) Whitelist – Delivers the current email and all future emails to your inbox.
c) Delete – Deletes the email from your quarantine folder.
Step 5) Filter emails by name.
a) Filtering emails by name is easy. Simply select the “From” option from the
drop down and type in what you would like to filter by.
b) Click “Apply Filter” to see a list of all filtered emails. The example below
shows all “Gmail” emails in my quarantine.
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