

1. Sender display name and email address: Sender's display name and email address sound as if they could be correct, but neither corresponds to a legitimate ULM department or email address.
2. Logo imitation or dated branding: ULM banner indicating email is from an external sender is present.
3. Spoof or imitation of logos: There is no Zoom logo, just the word "Zoom".
4. Spelling and grammar irregularities: The greeting has the user's email address instead of their name.
5. Incorrect signature: The signature on the email is not the normal signature block of the ULM Office of Information Technology that includes our phone number, ULM email address, and the street address of the University.
Office of
Information Technology
University Library
Room 302, ULM
Monroe, LA 71209
Business Hours
Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.
Main Office
PH (318) 342-5015
FX (318) 342-5018
HelpDesk
(318) 342-3333
on-campus ext. 3333