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hardware, software, networking & support
Information Technology
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Congratulations to Prabin Basnet for winning the Spring 2023 IT Web Code Challenge!

"Technology-Smart" classrooms are located throughout the campus and maintained by Information Technology. For help with the smart classrooms, contact the helpdesk.

Second Floor Library Lab: sixty workstations, printing, new study spaces for groups and individuals, device charging and more to come... check it out!

State-of-the-Art computer labs are available for student access. Computer labs are available for all students as well as academic-specific labs for research and other activities.

The campus infrastructure is based upon fiber optic networking and encompasses both wired and wireless connectivity. The campus network is continually upgraded and expanded as technology advances.

 

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The Office of Information Technology (formerly the Computing Center) provides a wide variety of computing and network services for faculty, students, and administration.

Centralized computing resources include a combination of servers which support all campus network resources. The network is extended to about 60 buildings, 48 of which are connected via fiber. This network extends IP based Internet and research networks to departmental networks as well as stand-alone personal computers. Services include: network support (wired & wireless), training and orientation, configuration design and hardware specifications, site license software distribution, test grading, assistance with instructional media, and web and database development. Computing resources have also been provisioned for a more secure campus which includes electronic access controls and camera surveillance.

Office 365 Help Center

See this site ULM Office 365 for information about Office 365, Outlook, mobile/desktop & more

Updated:

Multi-Factor Authentication (MFA)

OneDrive & Online Applications

 

Instructions:

How to Set Up MFA PDF

Outlook Mobile Set Up & Use PDF
Android | Apple IOS

Outlook Desktop PDF
-incl. Skype for Business

HELPDESK & SUPPORT 

During normal business hours, contact the Helpdesk directly at 318-342-3333

on-campus
#3333

For after hours and other support options,
link to more Helpdesk information

How To's

Telephone (VoIP) Information & Tutorials

Banner Step-by-Step Instructions
self-service instructions for university employees who access banner as part of their daily duties

How to Videos
A series of short, online videos for students, on how to use various campus systems

FAQ's

Residential Life FAQ for a Quality Network Experience

Student Printing System Information
myPrint system at ULM

Frequently Asked Questions


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