Welcome to the University Computing Center Helpdesk
The University Computing Center (UCC) Helpdesk provides the following services:
- Service and support of all university equipment.
- Service and support of all UCC approved Operating Systems and UCC provided software
- Hardware upgrades and warranty repairs to eligible university computers
- Support employees and students using university systems such as Webmail and Moodle
- Assist in the planning and implementation of technology projects on campus.
- Fee based out of warranty repair on computers, printers, and related equipment.
Click below to create a help ticket or contact the call center. Please make sure your email address is listed or given correctly so you may receive updates as your help request is handled.
| UCC HelpDesk Support Schedule | ||
| Hours of Operation | ||
| UCC Call Center | Mon-Thur | 8:00AM - 5:00PM |
| Phone #: 318-342-3333 | Fri | 8:00AM - 12:00PM |
| After Hours Support | Mon-Thur | 5:00PM - 12:00AM |
| Phone #: 318-342-5047 | Fri | 11:30AM - 1:00PM |
| Sat | CLOSED | |
| Sun | 2:00PM - 12:00AM | |