University
of Louisiana @ Monroe Library
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University
of Louisiana @ Monroe Library
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Frequently Asked Questions The current hours for the library can be found here. For holiday hours and closings, look here. How do I get a library card? Upon completion of class registration and payment of fees, take your registration receipt to the SACS Office (Student Activities Control System). The SACS office is yards Northwest of the library, near the La Capitol Bank and Starbucks. They will take a photograph and create a ULM ID card. Where do I check out books? To check materials out of the library, take the items you wish to check out to the Circulation Counter along with your ULM ID card. How to I find an answer to a question about research? For assistance with general and specific questions, you can: 1. Consult this FAQ 2. Visit the Reference desk located on the first floor of the libr 3. Telephone a reference librarian at 318.342.1071 4. Email a reference librarian or click on Ask A Reference Librarian from the ULM Library Catalog search screen 5. Visit the reference page here. How do I find a room in the library? The first number in the name of the room is the floor, and after that is the room number or letter. There are maps available at the reference desk, and an online one here (Flash). Are there computers to access the Internet/type my paper? The Computer Lab is located on the 3rd floor. • ULM student ID is required to enter. • The lab houses 60 PC's with Windows XP; Microsoft Office XP; and Internet access. • The computers are equipped with floppy and CD drives (no zip derives). • Downloading or saving of files is only permitted to removable media / remote locations. • Computers are connected to a network printer. • Printouts are free to students (costs covered by STAP fees). There are limits. • A lab assistant is present at all times to assist you. Is there a place to study? Study carrels may be found in various locations on each floor. A designated quiet study room is located on the second floor. Group study carrels are located at the rear of floors 2-5. The rooms may be scheduled at the Circulation Counter by ULM students, faculty, and staff only. A currently ULM ID card is required to obtain a room key. A minimum of two (2) people must be present to receive a room key. Where are the Photocopiers? Photocopiers are located at the rear of the first floor only. The cost to make copies is .10 per page. Copy machines accept the ULM ID/Tribe card as well as coins and bills ($1-$20). All change is returned in coins. The library counters do not provide change. Where can I find a fax machine? There are fax machines at the ULM bookstore and the Commuter Lounge in the SUB, when it is open. What is the username and PIN or password for remote access? A USER ID and PIN (Personal Identification Number) are required for remote access. Your USER ID is your Social Security Number, without hyphens or spaces. Your PIN is your four-digit birth month and year (MMYY). You cannot change your pin. Can I get a new PIN? Sorry, you cannot change your PIN. Can I print at the computer lab? Computer output can be directed to the laser printers available in the Computer Lab. No payment is required. The costs incurred are covered by the STAP fees you pay at registration, but it's not infinite. How do I use the library if I have a disability? Please make your special need(s) know to the Reference Librarian on duty, and s/he will be happy to accommodate your need(s). You may: 1. Visit the Reference Counter located on the 1st floor. 2. Email reference@ulm.edu or click on Ask a Librarian in the ULM Library Catalog search screen. 3. Telephone the Reference Department at 318.342.1071. Can I use the library if I am a visitor? Persons in the community are welcome to use the resources of the Library. To borrow materials from the collections, you must obtain either a Friends of the ULM Library or Alumni "Courtesy Library Card." You may also use the Trailblazer service offered by the local library system. You can apply for a Friends of the ULM Library card at the library Administration office on the 4th floor. You can apply for the ULM Alumni Courtesy Library Card" at the ULM Alumni Center. We will also accept LALINC cards from The Louisiana Library Network, although its usefulness will vary by institution. How do I use my laptop computer in the library? The library has wireless. Typically, the best way to connect is to use your browser and enter you email ID (not the address) and your email password. Direct Internet connections are available in the library. Data jacks are located in the floor and on the walls on floors 1-5. All data jacks have not been activated. The outlet covers of active data jacks are painted red. Active wall jacks are marked with an ACTIVE label. Why is the library closed on Friday afternoons and Saturdays? Because ULM has a 4.5 day work week. This saves a lot of energy and money as a result. The library actually stays open longer than the rest of the university. You can read more about it here. How do I get dissertation or thesis? A permanent copy of all ULM theses, dissertations, and field studies is kept in the Special Collections department on the 5th floor. A circulating copy is also available on 3rd floor. Search the ULM Library Catalog either by author or title to locate a specific item. Also, under “Statewide Databases” on the library home page, there is a link to “Proquest Dissertations and Theses.” This provides electronic access to some documents. What are materials in the library catalog that say See Electronic Address? See Electronic Address means that the specified item(s) is in electronic text. This could mean that it's a government document, an item in a database, or an e-book. Click on the “URL” in the record to link to the text of the item. To access electronic books off-campus you must create a NetLibrary account on site at the ULM Library. Please ask the reference librarian for assistance if you have any trouble. Where are materials are located in the library? The library's collection is actually comprised of several collections. When you search for items in the catalog, the catalog will tell you the location of those items. The most common locations are: • Reference books are located on the first floor. Reference books do not circulate (i.e., cannot be checked out). • The Stacks are located on floors two through five (2-5). Books shelved in Stacks do circulate (i.e., can be checked out). Some bound journals (earlier issues) are shelved in the Stacks. • A - F 2nd Floor • G - P 3rd Floor • Q 4th Floor • R - Z 5th Floor • Unbound journals are located on the first floor. Unbound journals do not circulate. • Closed Stacks are located on the first floor. Journals located in Closed Stacks must be requested at the Serials Counter, which is located on the first floor. These items are only available Monday through Friday from 7:30 a.m. to 4:00 p.m. Maps are available at the Reference Counter on the first floor. Where are multimedia resources? Media Services is located on the second floor. This area maintains the microforms (microfilm, microfiche, microcard,etc.) collections of newspapers, books, periodicals, dissertations, theses, and the equipment required to view such materials. Copies can be run from microforms at a cost of .10 a page. Payments must be made in cash (no big bills, please) at the Media Services desk. How do I get materials placed on reserve? Reserves are classroom-related books and other materials that professors have placed on a special limited check-out system. The purpose of the ULM Library course reserve system is to provide students access to required supplementary materials assigned by faculty. You may request reserve materials at the Circulation/Reserve counter with you ULM ID card. We no longer have the "E-Reserves" associated with Blackboard. How do I get a journal or magazine I know the name of? Search the ULM Library Catalog using the periodical title search option. Type the journal name in the space provided then press Enter. How do I find books and periodicals? Search the ULM Library Catalog, which you can access at the library homepage. If you need help using it, view this tutorial. How do I find an article or magazine on a specific topic? The catalog might be a good place to begin, but the databases the library has will be very helpful too. View this tutorial to see how. Where can I find college catalogs for other schools? Select College Catalogs from the ULM Library Web Page to view U.S. and international college catalogs in complete cover-to-cover, original page format. Two-year, four-year, graduate, and professional schools are included. Print issues of catalogs from Louisiana colleges and universities are shelved on the Index Tables in the Reference Collection. How do I find a Newspaper? Search the ULM Library Catalog using the periodical title option. Enter the newspaper title in the space provided then click on search or press the Enter key. Where is a book that is not checked out but is not on the shelf? Ask for assistance at the Circulation Counter. Circulation personnel can launch a 'search' for lost/ missing items. Can I get a list of what I’ve checked out? To review a list of the materials you have borrowed you may choose "My Account" from the ULM Library Catalog search screen, then click on Review My Account. You can use your SSN and month and year of birth in four digits (MMYY) to gain access. Can I get a book that is already checked out to someone else? The library will not recall a book that is checked out to another borrower. However, you may place a hold on an item in circulation, and you will be notified when the item is returned. To place a hold on an item: 1. Click on the Details button for the book from the search results screen. 2. Click Place Hold on the next screen. 3. Type in your User ID (Social Security number) and PIN (birth date, MMYY). 4. Click on Place Hold. How do I get a book or journal article not available at the ULM Library? You can possibly get such materials through the Interlibrary Loan Service, or ILL. The service we use for this is called ILLIAD. You MUST create an ILLIAD account in order to use ILL. To create an Interlibrary Loan account: 1. choose Interlibrary Loan from the library web page menu. This leads to ILLIAD. 2. Click on First Time Users, then read the instructions. 3. Click on First Time Users Click Here. Complete the registration form. 4. Click on "Submit." If you have already created your Iliad account: 1. Choose ILLIAD: Patron-Initiated Interlibrary Loan from the library web page menu. 2. Enter your ILLIAD Username and Password to login into Illiad to complete a request. Per page copying charges and handling fees might apply. If you have questions, please call the Interlibrary Loan Office at 318.342.1067. How do I get my Interlibrary Loan materials when they come? You will be notified by telephone or email when requested materials are available. Materials may be picked up at the Circulation Counter, emailed (if electronic text), or sent to your mailing address. How do I renew a book I borrowed? To renew items you have borrowed you can: 1. bring the items to the Circulation Counter along with your ULM ID card, or 2. choose My Account from the ULM Library Catalog search screen, then click on Renew My Materials. You may renew checked-out items only one time online if your account is not blocked or a hold has not been placed on the item(s). How do I know if a resource is okay to use? You can read a short guide about that by clicking this link. What is the difference between scholarly and popular? You can read a short guide about that by clicking this link. How do I cite and/or quote materials? There are several different ways to properly cite resources. It depends on the type of source being cited, the information available for the source, and, most importantly, the style guide by which you must abide. The most common style guides are the Modern Language Association Style Manual and Guide to Scholarly Publishing (MLA), the Publication Manual of the American Psychological Association (APA), and the Chicago Manual of Style. Purdue University's The Owl at Purdue is extremely helpful and provides examples and guidelines for many styles. The official authority on the styles are still the print manuals: Copies of these manuals are available in the library: The most recent ones are either on reserve or in reference. Older copies are available in Reference and Stacks, under the same call number. • MLA: MLA handbook for writers of research papers, LB2369. G53 -- On reserve at Circulation Counter • APA: Publication manual of the American Psychological Association, BF76.7 .P46 -- On reserve at Circulation Counter • Chicago: A Manual of Style, Z253. C5 -- Ready-Reference, 1st Floor How do I use Netlibary? In order to be able to access electronic books in the NetLibrary collection you will need to set up an account through NetLibrary. You must do this on campus. To set up an account:
Searching the catalog will search the NetLibrary collection as well as the regular print collection. E-books will have "URL" in the record. If you click on that URL, you will be directed to the e-book. Or, you can can search NetLibrary itself, which will search only the NetLibrary collection. You don't have to check out an e-book in order to use it. However, if you wish to check it out:
To check it back in, repeat the above process. This time, "Check In" will be the option, not "Checkout." Click on "Check In." You've checked the book in! If you fail to check the book in on your own, however, NetLibrary will automatically check the book back in, and you won't have access to the book unless you look it up again. If someone else has checked out a book, you will not be able to access that book. Is there a cost for the Interlibrary Loan Service? Many libraries loan books free of charge. In addition, many libraries in Louisiana and other states do not charge for photocopying articles or other materials. When charges apply, you will be notified. The cost(s) may range from .10 per page and up, with a possible $1 or more handling fee, to as much as a flat fee of $10 or more per article regardless of the length of the article. Can I use library resources from somewhere off-campus? Library services are accessible from home via the library's web page. The library's web page address is http://www.ulm.edu/library. Anyone may search the catalog and Sanborn Maps, but the databases are only accessible to ULM students and employees because they are costly. Not all databases are available off campus. To access the databases from home, you will be required to enter your CWID (Campus-wide ID). The PIN is your birth date, MMYY (this cannot be changed), and YOUR SCHOOL is ULM. Remember: your PIN cannot be changed. |
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December 2007 Please report promptly any ridiculous errors on this page to: niemla@ulm.edu |
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