Career Connections Blog
Top Ten Tips of Telephone Interviewing
There’s a recession out there--so, many companies are looking for ways to save money on recruiting new employees. If you don’t live in the same city as your desired employer, that employer may not want to pay for your travel without having some assurance that you’re a good prospect. That’s why more and more companies are using telephone interviews as a way to screen candidates for jobs. Usually, if you do well over the telephone, they will then ask you to come into their office for a conventional interview.
Is there any real difference in how you should prepare for a telephone interview as opposed to a face-to-face interview? Why, yes!
Of course, some of the steps are the same: you still want to research the company, the job, the industry, etc. And you should think of how your training and experience fits into the desired job and company. All of that preparation is standard, and it applies to any kind of interview.
But there are some tricks to performing well in a telephone interview. Here are my top ten—
1. Plan ahead: try to do your telephone interview from a quiet, private room. Remember, your interviewer is going to hear everything going on around you. The ULM Career Connections office (Library 302) has private interview rooms available for your use. Just call us at 342-5338 to make an appointment.
2. Use a land line, not a cellular phone, if at all possible. Using a headset will also help you talk more naturally since you’ll have your hands free to gesture or move papers around.
3. Set a definite interview time, just like in a face-to-face interview, and be available when you say you will be. Also, be clear about who is supposed to call whom.
4. Have “cheat sheets” printed up about the company and, if possible, the interviewer. If you’re talking with multiple interviewers, you might want to write down each person’s name and job title as they are introduced—what they do in the company could affect your answers.
5. Prepare written answers to expected questions like “Tell me about yourself.” Then don’t read your answers word for word—just have them handy in case you need to refresh your memory.
6. Prepare several intelligent questions to choose from when you’re asked, “Do you have any questions for me?” (Prepare several in case your interviewer has already covered some of them.) Before closing, be sure to ask what your next step should be.
7. Match your interviewer’s pace and tone. If your interviewer talks slowly and thoughtfully, you do the same. If your interviewer is quick and witty, try to match that mood as well. Do not interrupt! Wait your turn to talk.
8. Remember, the interviewer can’t see you, so your personality must be communicated through your voice. SMILE! Dressing professionally will help you to sound professional as well.
9. Do not do other activities while you’re interviewing. Zoning out while checking your email would be bad. But worse, one interviewer reported hearing the flush of a toilet!
10. And finally, send an immediate thank-you note or email to your interviewer.
Remember, we at ULM’s Career Connections office are glad to help you prepare for interviews of any kind—just ask!
Mid-terms are over! Hallelujah!!!!!!!!
Mid-terms are over! Hallelujah!!!!!!
One half down and one to go! So, how did you prepare? Do you feel confident? Do you think you could have worked or studied harder? Well, no matter how you answered any of the questions, the point remains that they are over. Now it is time to pull through and finish the race( the end of the semester)! You have around 5 weeks of classes left and Monday November 2, 2009 was the last day to drop classes. So if you have not dropped any classes that you are struggling in, it is truly time to buckle down and get serious. There are a few work-shops on campus that can give you that needed boost to get prepared:
1. Tuesday November 3, at 1:00pm-1:50pm there is a Work-shop on Strategies for Succeeding in College. Informal group to teach and practice stress-reducing methods(Student Center 161)
2. Wednesday November 4, at 3:00pm-4:00pm there is a Work-shop on Memory Techniques and Nutrition for the Brain(ULMLIB 3-D)
3. Wednesday November 4, at 5:30pm-6:30pm there is a Work-shop on Memory Techniques and Nutrition for the Brain(ULMLIB 3-D)
4. Wednesday November 10, at 1:00pm-1:50pm there is a Work-shop on Strategies for Succeeding in College. Informal group to teach and practice stress-reducing methods(Student Center 161)
So, with this needed boost along with studying, completing assignments, going to class, and eating a healthy diet, you can succeed and win this race(semester) which will help you succeed for next semester!
This Halloween, don’t be haunted by your social networking!
Just last week a student told me her prospective employer “googled” her. Turns out, they had also searched her on Facebook. Equally as interesting, I’ve noticed that some of my Facebook friends make derogatory comments about their work, job, or employer on their walls.
It seems as though social networking is a lot like playing hide-and-seek with a 4-year-old . . . . if they have their face covered, they think you can’t see them. Some people make the same mistake with the internet. Because you aren’t face-to-face with the reader, you feel more comfortable in divulging large amounts of personal information.
People have been known to have their homes robbed because they made a comment on a web page that they would be out of town for the weekend. Don’t rob yourself of a great job opportunity by making the mistake of placing disparaging information on your social networking page.
PREVENT IT:
So to the extent you can control it, don’t put anything out there that will haunt you later.
FIX IT:
Edit the web page or ask the owner/webmaster to correct the page.
DEFEND IT:
If you can’t prevent it or fix it, be prepared to defend it in a job interview!
You simply can’t be too careful about what you put on the wonderful world wide web! It can come back to “haunt” you later.
Hiring the Holidays Marketplace
Need to earn some extra cash for those holiday gifts? Well, the Office of Career Connections is providing a great opportunity for you to find that perfect part-time seasonal job right here on campus. We will be hosting a "Hiring for the Holidays" Marketplace, Tuesday, October 6 from 10:00 am until 2:00 pm at the top of the Student Union Building. Local stores will come on campus to recruit you and accept your application for their job positions.
Stores begin getting prepared for the holiday season in early October. Why so early you ask? Well, here's why. The preparation not only includes decorating the store for the festive season but it also includes hiring part-time seasonal help. Store managers must find dependable help to work the sales floor assisting customers, work the cash register, or wrapping presents . Some businesses need help with package deliveries or serve as a host/hostess. They hire seasonal part-time employees early so they can be trained and ready to start before that first big day of holiday shopping that everyone calls "Black Friday".
So, if you are looking for some part-time work for the holidays, don't delay in applying! Come to the Hiring for the Holidays, October 6. See you there!
Are you ready to have a job?
Lots of college students and even some recent graduates have very little experience with “real” jobs—so it should come as no surprise that lots of employers aren’t exactly ecstatic with many of their new hires with those freshly minted degrees!
So who is supposed to be preparing you for the workplace? Your parents? Your professors? Should employers be expected to train you in the basics of “how to be a professional” on the job?
Well, I don’t know who is “supposed” to prepare you, but I do know that employers are tightening up on their expectations these days. If you don’t measure up, chances are that you won’t last very long in that job. In fact, lots of employers these days won’t even hire anyone who doesn’t have some experience holding down at least a summer job or an internship.
So, check yourself: what are your answers to these questions?
1. Good idea or bad idea: Post a Twitter or Facebook comment criticizing your boss or your company. (Bad idea! And don’t assume your boss wouldn’t be up on such social networking sites!)
2. Good idea or bad idea: Answer your cell phone, read texts, or send texts while a more experienced co-worker or superior is training you in an office procedure. (A really bad idea—and rude, too!)
3. Good idea or bad idea: Send a thank-you email to a co-worker who has helped you become familiar with the inter-office communication system, and copy the boss. (Very nice. Both your co-worker and your boss will be impressed with your thoughtfulness, and the boss will be pleased with your co-worker’s kindness as well—good all around!)
4. Good idea or bad idea: Consistently come in to work just a bit late, and dress a bit more casually than most others in the office. (Duh, no! Always be on time, except on that rare occasion that an emergency situation arises. And try to dress at about the same level as your co-workers.)
There’s more, of course. But the bottom line is that you’re going to have to take responsibility for learning professional behavior if you want to be successful in your first real job. And one way you can do that is to visit us in the ULM Career Connections Office in LIB 302. We’re happy to help!
Reality Check ….Stay Focused on your Goal…..
I know that there are a lot of different and new situations taking place in your college life right now. School has been on and popping for three weeks now. You are probably figuring out that college is not just waking up and going to class.……………………………
Some of your thoughts may fall under the “Who Knew” category:
Who knew that classes would have between 40 to over 100 students?
Who knew that lunch lines would be practically out the door! I may have to miss lunch!
Who knew that I would have less than 15 minutes between each class!
Who knew that there would be over 5 different parties to choose from every week!!!
Who knew that there would be at least 3 quizzes and 2 tests per week that I would have to study for!!!!!
Who knew that I wouldn’t like my room mate!!!! How can I study, concentrate, and buckle down with all of this going on!!!! Wow, this sure is a big change from high-school!!!!
2. Use your Student planner provided by the Campus Activities Board –Write down your classes, test dates, events, and even study time to keep you focused.
3. Seek counseling- If everything is overwhelming and you feel like you need extra help settling into college life or if you just need someone to talk to, ULM has two counseling centers on campus that can help to get you on track mentally and physically.
So here’s your reality check……….You can do it!
Welcome Back, Warhawks! Here's Your First Assignment.
You've moved in your dorm room, know where all your classes are, and may have even had your first quiz. Now it is time to meet the staff of Career Connections!
We are located on the 3rd floor of the Library in Room 302 and would love to meet you. The Office of Career Connections & Experiential Education basically assists with anything related to finding a job - - part-time, full-time, or internships - - and will probably come into contact with you sometime in your college career. So here are a few tips (aka assignments) that will help keep you informed of the latest activities and opportunites offered through our office:
1. Register with us: https://webservices.ulm.edu/careerconnections/login.php
2. Join our Facebook group: http://www.facebook.com/group.php?gid=60102548367&ref=ts
3. Follow us on Twitter: http://twitter.com/ULMCCEE
4. Mark your calendar for a workshop: http://www.ulm.edu/careerconnections/events
5. Register for a career fair: http://www.ulm.edu/careerconnections/events
We hope to see you soon. The more we know you; the more we can help you find the perfect job!
On-Campus Job Expo
Want to work on campus for the Fall? Well, here is your chance to see what jobs are available. Come by and visit the On-Campus Job Expo, Tuesday, August 25 from 2-4 pm at the top of the SUB. Various departments will be at the Expo looking for dependable students to assist them in the day to day operations of their offices.
At the Expo you can do all this:
- Browse available on-campus job opportunities
- Find out if you qualify for student employment
- Schedule Interviews with campus departments or be hired on the spot!
All work-study positions are posted on the Career Connections web site. Find "Students" and click on "Find a Work-Study Job". Working on campus can provide great opportunities for you to work and earn income around your class schedule.
So don't wait till the last minute to find an on-campus job. Come to Job Expo, August 25 from 2-4 pm at the top of the SUB. See you there!
How to find a job: Suggestions for students/alumni over 40 (part 2)
Using your skills:
So, you have all this experience and you’ve built up skills that are worth something. Think about becoming a consultant—sharing your skills for a fee. Businesses and individuals are often willing to hire someone for a specific project, even if they don’t want to take on a permanent employee. Being a consultant keeps you in the marketplace, and it can be another avenue to a fulltime job. You may even decide that you like the independence of being your own boss!
Thinking outside the box:
There’s work out there; it just may not be exactly the sort of job you’d envisioned. Open your mind. Talk with younger folks, even your children. What about online work? More and more people are working from home, using their computers and their telephones to stay connected with the office, which may be completely outside their geographic area.
You might also do “temp work.” Often, temporary jobs lead to more permanent positions as the company realizes your value.
And, believe it or not, more and more workers over 40 are accepting internships, even though they may get minimal pay or no pay at all. Internships are another way to get your foot in the door, to make yourself and your value known to the employer, while further developing your skills.
Resume update:
Have you polished up your resume lately? If not, be aware that the “rules” for resume writing are constantly changing, and yours may be out of date.
For one thing, more and more employers prefer that resumes be delivered electronically, rather than on paper. Some companies even require that you fill out an online application, rather than or in addition to a formal resume.
Our website, www.ulm.edu/careerconnections, includes sample resumes and application letters (under “tips and resources”), as well as advice on writing these documents. The samples are in Word, so you can even use them like templates, substituting in your own information. One tip for older workers: if your experience spans many years and/or many jobs, you might consider using the “functional” resume format rather than the traditional format. In the functional resume, you’re able to focus on relevant skills and accomplishments rather than specific jobs.
And we’re happy to help. Call us at 318-342-5338 to schedule an appointment to work on updating your resume, improving your interview skills, and searching for a job. Our services are available to ULM alumni as well as students.
How to find a job: Suggestions for students/alumni over 40 (part 1)
Lots of folks over 40 are finding themselves looking for work these days, and many are disturbed to find that it takes longer to find a job than they’d anticipated. The latest estimates we’ve seen are that older professionals can expect to be in the job market for 8 months or more before finding something satisfactory.
So, let’s say you’re an alumnus of ULM, or maybe a non-traditional student, and you’re wondering what you should do to better your chances of finding work.
Networking:
First, register with us, ULM Career Connections, and keep an eye on our job postings at www.ulm.edu/careerconnections. Come by the office in Library 302 to chat—we’re more likely to remember you if we’ve seen your face! And that’s the case with any contacts--former employers/coworkers, former professors and classmates, family and friends—networking is key. Don’t hole up in your house! Get out there and let people know you’re in the market for a job.
Networking can be electronic as well as face-to-face, although the personal touch is always most effective. Besides registering with us, get signed up with the ULM alumni website as well as LinkedIn and other social networking sites such as Facebook. ULM’s My Circle is a great way to make contact with fellow alums in your career field—people like to help out their fellow Warhawks/Indians.
Are you a member of any civic organizations or volunteer groups? Church? Professional groups? If not, you might try getting out there and joining something. Volunteer your time to do something connected to your professional skills (e.g. if you have computer skills, you could volunteer to help out a local non-profit organization with their membership database). You’ll meet people, have fun, and just maybe make a contact that could lead to a new job!
Skills:
If you’ve been in the same job for a good while, your skill sets may have gotten a little rusty. Think about polishing them up by taking a course or two at the University or community college. Especially computer skills—make sure yours are up to date.
(to be continued)
