A. Computer / Software Requirements
Students enrolling in online courses must have basic computer, Internet, and keyboarding skills. Students must have access to a functional computer with reliable Internet service, a web browser, and an email account.

Minimal Computer System Requirements

• Pentium, K6, PowerPC, or better CPU
• 32MB RAM or more
• 1GB Hard Drive or better
• SVGA monitor
• Mono audio sound
• 28.8 Kbps modem or existing Internet connection

For optimal course success, the following computer specifications are suggested:

• Pentium IV, Athlon XP, PowerPC 750, or better CPU
• 256MB RAM or more
• 10GB Hard Drive or better
• SVGA monitor
• Stereo audio sound
• DSL or cable modem for Internet connection

Some courses may require additional hardware for course participation.

Although Microsoft Office XP software (including Word, Excel, and PowerPoint) is the standard in ULM campus computer labs, students may use the desktop productivity software of their choice as long as their instructor can read their work. When compatibility issues arise it is the student's responsibility to resolve the problem with his/her instructor.

Specific courses may require additional designated software for course participation. A list of downloadable plug-ins and programs is available at http://www.ulm.edu/ced/students/download.html.

Instructors do not provide technical support. Technical support for course navigation is available through the ULM Help Desk at (318) 342-3333. Technical support for hardware and software is handled by the respective hardware or software company.

B. Firewalls
Students attempting to access ULM's online courses from military installations, hospitals, school systems and other special locations should be advised that firewalls at those locations may prevent them from participating in chat sessions and downloading course files. In these cases, the students will need to participate from a location/ISP without a firewall.

C. Prerequisites
Students taking online courses must meet all course prerequisites before they can register. Course descriptions, stating prerequisites, are published in the Undergraduate and the Graduate Catalog, available on the ULM home page by clicking on the http://www.ulm.edu/publicaffairs/catalogs/catalog.html.

D. Proctoring
Some online courses may require remotely located students to take examinations in a proctored environment. It is the responsibility of the student taking the course to obtain a proctor that is approved by the instructor and to accurately communicate this information of record in a timely manner. Students on military installations may contact their education or testing officer. If on a ship at sea, the ship's captain or known education officer would be the point of contact. Persons in a foreign country and unassociated with the military may contact the U.S. Embassy or Consulate to seek proctor assistance. Students on the ULM campus should communicate with their instructor regarding the assigned date, time, and location of the exam.